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Ergonomic retrieval of tires using an Intermat storage paternoster

Ergonomic retrieval of tires using an Intermat storage paternoster

With seven locations in total, Delorge is one of the biggest car dealers in Belgium. The authorized dealer for VW, Audi, and Skoda keeps a large number of summer and winter tires in stock all year round for its customers.



Due to a lack of space, this was previously taken care of by an external company. In order to put an end to this inefficient process along with the long distances and long waiting times involved,  Delorge decided to manage its own tire handling operation in future with an automated storage and retrieval solution.

Delorge also wished to improve its customer service, provide a more ergonomic workspace for its employees, and generate new sales with its previously loss-making winter tire service.

Two Intermat storage units from Intertex are now in use at its dealership in Hasselt. The space-saving solution from Kardex Remstar’s industry partner can store and retrieve 6,600 tires. Together with alloys wheels, they are stored in two storage paternosters on a footprint measuring less than 140 square meters.

Yet the 20-meter-deep tire hotel is not even full at this stage, because around 40 percent of the storage capacity is still free for future growth. The tires are stored away by license plate and vehicle identification number. The customer’s own software shows when the tires have been stored away and retrieved, improving accuracy and inventory control.

The vertical carousel’s goods-to-person principle ensures that the employees can work ergonomically. Accordingly, lengthy search times and traveling long distances are thing of the past, as confirmed by Delorge owner Peter Guelinchx: "We now only spend a tenth of the time on the tire service compared to before. We no longer have to worry about logistics."

Advantages at a glance:

  • Space-saving storage of 6,600  tires on a footprint covering less than 140 m2
  • Around 40% of the storage capacity still available for future growth
  • Tire service 90% faster
  • Ergonomic retrieval of the tire sets directly to the fitting station
  • Additional sales generated as a result of more efficient customer service


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