
Supporting a Growing National Spare Parts Network
The Knoxfield Distribution Centre plays a critical role in supporting STIHL's dealer network throughout Australia. As part of STIHL's global commitment to long-term product support, spare parts are retained for extended periods, creating the need for efficient, high-density storage solutions.
The new installation utilises approximately 12 metres of available warehouse height and is around four metres taller than the previous carousel systems.
By making better use of vertical space, the solution delivers close to three times the storage density of the existing arrangement while maintaining fast and reliable access to inventory.
Maximising Space and Warehouse Efficiency
The Kardex Shuttle operates using a goods-to-person principle, automatically delivering inventory directly to the operator when required. This reduces travel time, improves picking efficiency and helps maintain accurate inventory control while making optimal use of available warehouse height.
Consolidating inventory within the automated storage system has also freed up valuable floor space within the distribution centre, creating additional capacity for pallet racking and bulk-pick operations.
Key Takeaways
- STIHL Australia has strengthened its national distribution capabilities with the installation of eight Kardex Shuttle Vertical Lift Modules at its Knoxfield Distribution Centre.
- The new automated storage solution delivers close to three times the storage density of the previous carousel and mezzanine storage arrangement.
- By utilising approximately 12 metres of available warehouse height, STIHL has increased storage capacity without expanding its facility footprint.
- The project has freed up valuable floor space for additional pallet racking and bulk-pick operations.
- The Knoxfield Distribution Centre supports both spare parts and finished goods distribution across STIHL's nationwide dealer network.
- The installation builds on a long-standing partnership between STIHL and Kardex spanning more than 20 years.
Supporting the Next Century of Innovation
Founded in 1926, STIHL has become one of the world's leading manufacturers of chainsaws, outdoor power equipment and battery-powered tools. As the company enters its second century of operation, the investment in warehouse automation provides a scalable foundation for continued growth.
The project demonstrates how automated storage solutions can help organisations increase storage capacity, optimise warehouse space and improve operational efficiency without expanding their facility footprint. For STIHL, the new Kardex Shuttle installation ensures continued support for its dealer network and customers while positioning the business for future growth.

