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Efficient storage and picking solution for the Danish online retailer Med24

Efficient storage and picking solution for the Danish online retailer Med24

The Danish company Med24 specializes in the online sale of health, care, and cosmetic products and offers customers in the Scandinavian region the widest range of such items on the market.

Growth rates of more than 400 percent over the last three years and a product range that has grown to include more than 10,000 different items necessitated the modernization of the 1,200 m2 warehouse, in which 25 people are employed.

An average of 1,500 orders consisting of 4,500 items are now processed daily at Med24, but the existing storage system was unable to keep up with the significant growth in terms of the amount of products ordered and the storage space required. Med24 therefore placed its trust in an automated storage and retrieval system from Kardex Remstar to allow it to work quickly and cost-efficiently and guarantee maximum customer satisfaction.

The company opted for the installation of nine Megamat RS 350 units. Due to the highly dense storage of goods within the units, the larger product range can now be stored on a footprint measuring just a fifth of the size of the area previously required. The Power Pick Global warehouse management software handles the orders safely and efficiently, reducing order picking times by 60 percent. In addition, the picking accuracy has been increased by the use of optical pick-by-view indicators.

Another advantage of the solution is the very short training time required for new employees. While induction used to take two to three months, the use of the Megamat RS 350 has made it possible for the employees to achieve optimal order picking performance after just two to three hours.

The advantages at a glance:

  • Order picking times 60 percent faster
  • The number of orders processed per hour increased from 100–120 to 250–300
  • Size of footprint required cut from 1,000 m2 to 200 m2
  • Staff requirements reduced from 7–9 to 3–4
  • Fast induction time of just two to three hours (instead of the two to three months previously needed)
  • ROI within two years


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