Customer satisfaction is a top priority for many organizations. Providing the right parts to the right person at the right time is key. The Hot Pick Module from Power Pick Global increases customer response time while improving employee productivity and system throughput.
The Hot Pick Module allows operators to suspend a batch picking operation in progress so individual items or orders can be picked from the storage and retrieval system. Once the individual operation is complete, the batch picking operation can be resumed where it left off, with no interruption in continuity. The Hot Pick Module uses the same intuitive operator interface as standard Power Pick Global order processing functions, for fast and simple integration.
Use of the Hot Pick Module improves overall customer satisfaction in immediate response to customer’s calls, walk-ups, orders, and emergency situations. Whether they need one part or 10 parts, a hot pick order can interrupt the batch picking process to complete the hot transaction.
Power Pick Global software is designed to manage virtually all manual and automated storage and retrieval systems including vertical storage devices, horizontal carousel, shelving and racks and pick light systems. The software can also manage multiple work zones in a large warehouse or distribution center.
Kardex Remstar, LLC, a company of the Kardex Group is a leading provider of automated storage and retrieval systems for manufacturing, distribution, warehousing, offices and institutions. For information about our dynamic storage solutions, call 800-639-5805 or visit www.kardexremstar.com.