Our team will help you get the full benefit from your Kardex automation investment.

Kardex Life Cycle Services offers practical, role-based training for teams that use Kardex Shuttle Vertical Lift Modules (VLMs), Kardex Megamat Vertical Carousel Modules (VCMs), and Kardex Power Pick System.

Our training is organized into three tracks so you can match the content to your needs:

  • Hardware training for safe, reliable machine operation and basic maintenance
  • Software training for Kardex Power Pick System and connected workflows
  • Optimization and consulting for slotting, process tuning, and continuous improvement

Whether you are dealing with team turnover, new shifts, process changes, or a sense that the system can do more, our trainers help your people run your Kardex equipment safely, efficiently, and with confidence.

Classroom and in-field onboarding training sessions

Remote or On-Site Training Available

Kardex training is available on-site at your facility or remotely, so you can choose what works best for your team.

On-site sessions are ideal for hardware-focused and hands-on training.

Remote sessions are a great fit for software topics and optimization reviews. Many customers use a mix of both.  

Our team will design a custom training program based on your timeline and needs. 

Kardex Training Packages

Kardex Hardware Training

If your team works directly with Kardex Shuttle VLMs or Kardex Megamat VCMs, hardware training gives them the hands-on skills to operate your machines with confidence.

Operator Essentials (Basic)

Give your operators and supervisors a solid foundation in safe, everyday use:

  • Safe machine startup, shutdown, and operation
  • Daily checks and best practices at the access opening
  • How to respond to common alarms and simple errors

Maintenance Core Concepts (Advanced)

Equip your in-house maintenance or technical team to support your Kardex equipment:

  • Major components and safety systems, and how they work together
  • Preventive maintenance routines that reduce avoidable downtime
  • Basic mechanical and configuration adjustments, and when to call Kardex

Kardex Software Training

If you rely on Kardex Power Pick System to run your operation, software training helps your team use it correctly, consistently, and to its full potential.

Power Pick Essentials (Basic)

Help everyday users run Power Pick confidently:

  • Core workflows such as receiving, storage, picking, and counting
  • User roles, permissions, and basic administration tasks
  • Key screens and standard reports for day-to-day visibility

Power Pick Advanced & Integration (Advanced)

Support your power users and IT team in owning the system long term:

  • Advanced workflow settings and optimization options
  • How Power Pick connects to WMS, ERP, and other systems
  • Reporting, audit trails, and data quality for better decisions

Optimization, Tune Up, and Slotting Training

If your systems are running but you suspect they could do more, optimization training focuses on fine-tuning layouts, settings, and processes to get better performance from what you already own.

System Tune-Up Sessions

Use a focused review to tighten how your system runs today:

  • Assessment of current settings, workflows, and use of features
  • Practical recommendations to improve throughput, accuracy, or space use

Slotting and Layout Review

Refine how and where items are stored inside your Kardex systems:

  • Velocity-based slotting for SKUs stored in VLMs and VCMs
  • Tray layout and location strategies to reduce travel and touches

Custom Optimization Workshops

Work side by side with Kardex experts on your specific challenges:

  • Targeted deep dives on issues you want to solve
  • Joint working sessions with your operations, IT, and CI teams to align on next steps

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Kardex Training is Ideal For

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Operators

Operator training is aimed to educate warehouse operators how to manage daily operations, solve minor malfunctions, and initiate necessary steps independently. It guarantees the best performance for a plant's operations and availability.

Training content

  • Introduction to operations and explanation of the control systems
  • Introduction to system functionalities
  • Information on how to repair minor faults independently
  • Information on how to identify and repair basic errors with guidance

Managers & Supervisors

Here, we educate warehouse managers and supervisors on their Kardex system capabilities and functions to better understand how the system functions. This enables optimal system utilization and performance.

Training content

  • Getting to know the possibilities and functions of the system
  • Gaining knowledge about correlations and the system's key figures
  • Learning how to execute fault analyses and becoming familiar with the plant's parameter settings
  • Overall understanding of the intralogistics system

Maintenance

Step by step, we provide your maintenance staff with expert knowledge about your automated Kardex system. The course topics connect and build from one to the next. This ensures warehouse operations are both safe and cost-effective.

Training content

  • System structure, functionality, failure analysis
  • Function of individual components and devices, fault diagnosis
  • Functional analysis, component exchange, maintenance tasks

After completing these training courses, maintenance personnel will be able to:

  • Determine the actual state of your automated system
  • Create maintenance plans and carry out necessary maintenance work
  • Communicate knowledgeably with the Kardex hotline support in case of a malfunction

Safety

Our safety training courses ensure you comply with applicable regulations. This guarantees employees can correctly manage the warehouse and their occupational safety.

Training content

  • Training for storage and retrieval machines and conveyor systems
  • Training for wearing personal protective equipment

Get Your Team Kardex Trained Today!

Schedule a Training