Profit from high-quality service with Kardex’s spare parts. In addition to providing, fully-certified technicians, Kardex spare parts come directly from the manufacturer and meet the highest quality standards.

Benefits at a glance

  • Minimal default time 
  • Fast delivery
  • Highest guaranteed quality
  • Spare parts directly from the manufacturer
  • Extended period of use of your plant and systems

Order spare parts online

Every second counts during a plant’s shutdown - it’s important to analyze and eliminate errors and their causes as quickly as possible. However, identifying the required components is often difficult and time-consuming.

The spare parts catalogue integrated into the Kardex Portal provides an effortless and time-saving online platform for ordering manufacturer-branded spare and wear parts. The portal stores your plant data and quickly identifies the necessary spare parts. 

Additional benefits include:

  • Encrypted pages
  • Comprehensive search function
  • 24/7 ordering capabilities 
  • Supporting documentation
  • Provision of individual plant data

Order online with our spare parts catalog

Easily order manufacturer-branded spare and wear parts online, via Kardex’s free online catalog.

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Kardex spare parts kits

To replace spare parts even faster, Kardex offers various spare parts kits equipped with the most common spare and wear parts.

Kardex Remstar spare parts kits

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Basic spare parts kit

The Basic Spare Part Kit is the ideal support to ensure smooth functioning machines. This package allows you to store several essential parts on site.

It contains a selection of parts most likely needed for replacement. These include, for example

  • Fuses and contactors
  • Switches
  • Sensors
  • Guide parts
  • Rolls
  • Repair kits
  • Safety equipment such as light grids

Extended spare parts kit

The Extended Spare Part Kit has been designed to support additional machine functions. This puts you at ease by having all important spare parts at your facility.

It contains a selection of parts, control boards, and motors. These include, for example

  •  All items included in the Basic Kit
  • Basic control board parts
  • Maintenance parts
  • Mainboards

Individual spare parts kit

The Individual Spare Parts Kit offers customers the opportunity to create a customer-specific package tailored precisely to their individual needs. If the two standard packages don’t meet your needs, Kardex will easily customize a package to suit you.

Sometimes parts vary and won’t be included (e.g., some have different criteria such as the dimensions of the device or the load). These are often important spare parts, but due to the variability they do not fit into the Basic and Extended Kits. All requests for machines no longer produced in their series as well as for the Horizontal Carousel Module are regarded as individual.

Kardex Mlog spare parts packages

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Emergency package

The emergency spare parts package contains a minimum requirement recommended by Kardex to keep your system operational in an emergency.


  • Eliminates malfunctions or mechanical defects
  • Reduces downtime

Basic package

The basic spare parts package contains all spare and wear parts necessary for optimum system availability. Excluded are spare parts in stock that Kardex can deliver within short notice.

A guaranteed delivery time is, however, not included in it.


  • Quickly eliminates malfunctions or mechanical defects
  • Reduces downtime
  • Guarantees high plant availability

Full package

The full spare parts package contains all spare and wear parts that Kardex recommends to keep system availability high.


  • Short-term elimination of malfunctions or mechanical defects
  • Minimizes downtime
  • Guarantees maximum system availability

Benefits of our spare part kits

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Minimize sales losses


Hello Kardex Team, I have a question. After a machine failure, it’s critical for us to order and receive spare parts quickly - the delivery time is a critical issue for us. Interrupting current operations may lead to a loss in sales. How can we prevent this?

Kardex solution

Kardex spare parts packages are the best solution. This means you will always have the most important spare parts in stock and avoid plant downtime.

Ensure productivity


In recent months, plant defects have repeatedly led to production stoppages and consequently a reduction in productivity. We could not procure spare parts quickly enough.

Kardex solution

Customers often tell us about this problem. Therefore, we created spare parts packages to ensure you are prepared for such an emergency. Production can therefore usually continue on the same day.

Increase flexibility


As plant operators, we often have our hands tied during downtime. When identifying and delivering spare parts, customer service usually has to be involved. We’d really appreciate greater flexibility here.

Kardex solution

Based on experience and data analysis, we can create an individual spare parts package customized for your plant. This guarantees you the greatest possible flexibility in the case of a malfunction.

Secure availability


Our production operates 24/7 including weekends and holidays. How can we prevent plant failures due to the lack of spare parts?

Kardex solution

Kardex ensures your plant always has a sufficient supply of spare parts on-site. This means you don't have to depend on service and delivery times to replace spare parts.

Learn more about our services

The Life Cycle Service team is ready to support you!