The ideal partner for individual storage and materials handling solutions

Tobias Flury, Head of Life Cycle Service Kardex Remstar, about what customers define as good service and its most crucial elements.



Preventing downtime, a quick and friendly reaction when issues arise and a system, that is fit for the customer’s purpose over its entire life cycle: In this interview Tobias Flury talks about the key factors of a high service level and why Kardex Remstar focuses on the customer’s success. „Only if we understand the process of the customer, we can help him in a perfect way.“ 

 

 

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